Terms & Conditions

Welcome to Hashim Mart. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Information

Hashim Mart is an online store specializing in premium quality dry fruits, nuts, chocolates, and confectionery products. By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on our website are accurate. However:

Product color and packaging may slightly vary from images shown on the website.
Availability of products may change without prior notice.
Prices are subject to change at any time without notice.

3. Orders & Acceptance

All orders placed through our website are subject to acceptance and availability.
Hashim Mart reserves the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraudulent activity, or any other reason.
Customers must provide accurate shipping and contact information when placing an order.

4. Payments

We accept approved payment methods available on our website. Orders will only be processed after payment confirmation where applicable.

Hashim Mart reserves the right to cancel orders if payment is incomplete, unauthorized, or suspected to be fraudulent.

5. Shipping & Delivery

Delivery timelines may vary depending on the customer’s location and courier service.
While we aim to deliver orders on time, Hashim Mart is not responsible for delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances.
Customers are responsible for providing accurate delivery details.

6. Returns & Refunds

Customers may return products within 7 days of receiving their order, provided that:

The products are unused and in original packaging.
The products are returned in resalable condition.

For complete details, please review our Refund & Return Policy available on the website.

7. Food Product Disclaimer

As we deal in edible products including dry fruits and nuts:

Customers are advised to check ingredients before consumption if they have allergies or dietary restrictions.
Proper storage conditions should be maintained after delivery to preserve freshness and quality.
Hashim Mart is not responsible for issues caused by improper storage or handling after delivery.

8. Intellectual Property

All website content including logos, product images, graphics, text, and design elements are the property of Hashim Mart and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

Users agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security or operations
Provide false information or impersonate another person
Upload harmful software or malicious content

10. Limitation of Liability

Hashim Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

11. Privacy

Customer information is handled according to our Privacy Policy. By using this website, you consent to the collection and use of information as outlined in the Privacy Policy.

12. Changes to Terms

Hashim Mart reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us through contact form on our site.